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Request from CCHCC to the general public of California:

The California Consumer health Care Council (CCHCC ) would like to speak to anyone who made a claim to or against Kaiser, as a result of which sensitive medical information was improperly disclosed to anyone who had no right to see it and:

(1)  As a result of Kaiser's disclosure of sensitive medical information concerning the patient (e.g., alcohol or drug abuse, mental illness, etc.), the patient is fired from his/her job.

(2) After finding out that Kaiser had improperly disclosed medical information irrelevant to the patient's claim, the patient hired an attorney and incurs legal fees and/or costs to compel return of the information.

(3) Same as (2), except the patient incurs the legal fees and/or costs not to compel return of the documents but to bring an action for actual or nominal damages under Civil Code sections 56.35 or 56.36. (See below).
Any such person can call me, John Metz @ 800-878-7833 or e-mail me @ pbg@sonic.net
or cchcc@igc.org
 
56.35.  In addition to any other remedies available at law, a patient whose medical information has been used or disclosed in violation of Section 56.10 or 56.104 or 56.20 or subdivision (a) of Section 56.26 and who has sustained economic loss or personal injury therefrom may recover
compensatory damages, punitive damages not to exceed three thousand dollars ($3,000), attorneys' fees not to exceed one thousand dollars ($1,000), and the costs of litigation.
 
56.36.  (a) Any violation of the provisions of this part that results in economic loss or personal injury to a patient is punishable as a misdemeanor.

   (b) In addition to any other remedies available at law, any individual may bring an action against any person or entity who has negligently released confidential information or records concerning him
or her in violation of this part, for either or both of the following:

   (1) Nominal damages of one thousand dollars ($1,000).  In order to recover under this paragraph, it shall not be necessary that the plaintiff suffered or was threatened with actual damages.

   (2) The amount of actual damages, if any, sustained by the patient.

   (c) (1) In addition, any person or entity that negligently discloses medical information in violation of the provisions of this part shall also be liable, irrespective of the amount of damages suffered by the patient as a result of that violation, for an administrative fine or civil penalty not to exceed two thousand five hundred dollars ($2,500) per violation.

   (2) (A) Any person or entity, other than a licensed health care professional, who knowingly and willfully obtains, discloses, or uses medical information in violation of this part shall be liable for an administrative fine or civil penalty not to exceed twenty-five thousand dollars ($25,000) per violation.

   (B) Any licensed health care professional, who knowingly and willfully obtains, discloses, or uses medical information in violation of this part shall be liable on a first violation, for an administrative fine or civil penalty not to exceed two thousand five hundred dollars ($2,500) per violation, or on a second violation for an administrative fine or civil penalty not to exceed ten thousand dollars ($10,000) per violation, or on a third and subsequent violation for an administrative fine or civil penalty not to exceed twenty-five thousand dollars ($25,000) per violation.  Nothing in this subdivision shall be construed to limit the liability of a health care service plan, a contractor, or a provider of health care that is not a licensed health care professional for any violation of this part.

   (3) (A) Any person or entity, other than a licensed health care professional, who knowingly or willfully obtains or uses medical information in violation of this part for the purpose of financial gain
shall be liable for an administrative fine or civil penalty not to exceed two hundred fifty thousand dollars ($250,000) per violation and shall also be subject to disgorgement of any proceeds or other
consideration obtained as a result of the violation.

   (B) Any licensed health care professional, who knowingly and willfully obtains, discloses, or uses medical information in violation of this part for financial gain shall be liable on a first violation, for an administrative fine or civil penalty not to exceed five thousand dollars ($5,000) per violation, or on a second violation for an administrative fine or civil penalty not to exceed twenty-five thousand dollars ($25,000) per violation, or on a third and subsequent violation for an administrative fine or civil penalty not to exceed two hundred fifty thousand dollars ($250,000) per violation and shall also be subject to disgorgement of any proceeds or other consideration obtained as a result of the violation.

            Nothing in this subdivision shall be construed to limit the liability of a health care service plan, a contractor, or a provider of health care that is not a licensed health care professional for any violation of this part.

   (4) Nothing in this subdivision shall be construed as authorizing an administrative fine or civil penalty under both paragraphs (2) and (3) for the same violation.

   (5) Any person or entity who is not permitted to receive medical information pursuant to this part and who knowingly and willfully obtains, discloses, or uses medical information without written authorization from the patient shall be liable for a civil penalty not to exceed two hundred fifty thousand dollars ($250,000) per violation.

   (d) In assessing the amount of an administrative fine or civil penalty pursuant to subdivision (c), the licensing agency or certifying board or court shall consider any one or more of the relevant circumstances presented by any of the parties to the case including, but not limited to, the following:

   (1) Whether the defendant has made a reasonable, good faith attempt to comply with this part.

   (2) The nature and seriousness of the misconduct.

   (3) The harm to the patient, enrollee, or subscriber.

   (4) The number of violations.

   (5) The persistence of the misconduct.

   (6) The length of time over which the misconduct occurred.

   (7) The willfulness of the defendant's misconduct.

   (8) The defendant's assets, liabilities, and net worth.

   (e) (1) The civil penalty pursuant to subdivision (c) shall be assessed and recovered in a civil action brought in the name of the people of the State of California in any court of competent jurisdiction by any of the following:

   (A) The Attorney General.

   (B) Any district attorney.

   (C) Any county counsel authorized by agreement with the district attorney in actions involving violation of a county ordinance.

   (D) Any city attorney of a city.

   (E) Any city attorney of a city and county having a population in excess of 750,000, with the consent of the district attorney.

   (F) A city prosecutor in any city having a full-time city prosecutor or, with the consent of the district attorney, by a city attorney in any city and county.

   (2) If the action is brought by the Attorney General, one-half of the penalty collected shall be paid to the treasurer of the county in which the judgment was entered, and one-half to the General Fund. If the action is brought by a district attorney or county counsel, the penalty collected shall be paid to the treasurer of the county in which the judgment was entered.  Except as provided in paragraph (3), if the action is brought by a city attorney or city prosecutor, one-half of the penalty collected shall be paid to the treasurer of the city in which the judgment was entered and one-half to the treasurer of the county in which the judgment was entered.

   (3) If the action is brought by a city attorney of a city and county, the entire amount of the penalty collected shall be paid to the treasurer of the city and county in which the judgment was entered.

   (4) Nothing in this section shall be construed as authorizing both an administrative fine and civil penalty for the same violation.

   (5) Imposition of a fine or penalty provided for in this section shall not preclude imposition of any other sanctions or remedies authorized by law.

   (f) For purposes of this section, "knowing" and "willful" shall have the same meanings as in Section 7 of the Penal Code.

   (g) No person who discloses protected medical information in accordance with the provisions of this part shall be subject to the penalty provisions of this part.]
 
 
 

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